St. Tammany Parish Clerk of Court Malise Prieto announced the Employees of the Month for the second quarter of 2010, Robin Oldenburg, Pat Rodriguez  and Cindy Meyers.

Employees are nominated by customers, coworkers and managers and then selected for displaying attributes such as providing excellent customer service, being a team player, sharing the clerk’s vision, leadership skills, sharing knowledge and mentoring coworkers. The clerk’s goal is to provide exemplary customer service to all who call upon her office, and these employees successfully achieve that goal.

Oldenburg, criminal customer service representative is the April Employee of the Month. She has been a part of the staff since October 2009.  

Shown are, from left, Robin Oldenburg, Cynthia Meyers, Malise Prieto and Patricia Rodriguez.

In her position, Oldenburg assists the defendants, or families of defendants, who are charged with criminal or traffic offenses. She assists the public on the telephone and at the customer service counter with information pertaining to criminal litigation cases.

Her customers often approach the counter with little or no information on themselves or a loved one.  Their questions can be about charges, traffic tickets, court dates, expungements, criminal fees or bonds.

Oldenburg’s customers describe her as being efficient and professional. Oldenburg has excellent technical skills, well defined organizational skills and has professional work experience in criminal and civil litigation Oldenburg is consistently upbeat and optimistic in her attitudes, and displays a strong desire to interact with her customers in a cooperative and helpful manner.   

Rodriguez, civil department head is the May Employee of the Month. Rodriguez, began her career at the clerk’s office in August of 2007. She had experience in management and a solid background in the legal profession at the federal and state levels, working on domestic, corporate, personal injury, criminal and civil cases.

To Rodriguez’s credit, she completed paralegal studies and received her notarial commission for St. Tammany in 2003. Rodriguez has been recognized by other agencies for her expertise and her willingness to get to the bottom of an issue.

Rodriguez manages a staff of 58, which includes minute and protective order/domestic violence deputy clerks, customer service clerks, accounting clerks, scanning and jury clerks. Rodriguez keeps her team motivated and energized by being supportive and open to employee suggestions.  Rodriguez has dedicated herself to learning and has attended training at Louisiana Clerk of Court Institutes, Employment Law and Human Resource Seminars and Domestic Violence workshops. She  is a recent graduate of Leadership St. Tammany graduating Class of 2010, a program designed to foster leadership skills in individuals who have the potential to improve St. Tammany Parish.

Rodriguez has volunteered at Lyon Elementary school for the H.O.S.T.S. reading program,  as well as volunteering her time as a guest artist teaching painting techniques to the school children.  

Meyers, non-support minute clerk, was selected as the June Employee of the Month. Meyers joined the clerk’s team in May 2009 to train in the court divisions. Meyers’ excellent communication and technical skills helped her excel in handling her job accountabilities. She was receptive to all cross-training opportunities and accepted an assignment on the criminal non-support team.

Meyers maintains court records on non-support cases, which include child support collections and suits to establish paternity. Meyers works with the district attorney’s staff in preparing very large dockets for court, attends court to take minutes, and processes non-support judgements once they are  rendered. Non-support and paternity cases involve extremely sensitive personal issues where emotions tend to flair.

Meyers is commended for her patient and professional demeanor while dealing with all parties involved in the court proceeding.  Meyers projects confidence and knowledge when interacting with the public, coworkers and other agencies.